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Louise Ireland's avatar

Love this! Thank you for all of your brilliant thoughts and perspectives 🤍

Mada Seghete's avatar

Awww thank you for reading <3

Lauren Alt-Kishpaugh's avatar

I am loving this newsletter Mada! Also- really wish I was a fly on the wall for Dan's agent offsite. Did he let them have a team building event? Was there a pub crawl or virtual escape the room? need more info.

Mada Seghete's avatar

😂😂😂 Apparently it happened in secret - the cos did it and reported back but did not let Dan watch 😂

Carrie's avatar

Thank you, Mada - I truly look forward to your insights in my inbox! And I love your customer testimonial video. :)

Dan Ahmadi's avatar

Here's my prompt for the agent offsite (give this to your Chief of Staff):

Run an internal offsite with every standing agent. Send each agent the following prompt independently:

“In 110 words or fewer, answer:

- What tasks do you own and specialize in?

- What information makes a handoff to you successful?

- Which agents should receive work you do not own, and when?

- What collaboration habit would make the team more effective?

Be concrete, first-person, and concise. Do not perform operational work.”

Collect every response. Reconcile overlaps, gaps, and conflicting ownership. Create one shared guide containing:

- A universal handoff template

- Each agent’s responsibilities

- Clear routing boundaries

- Escalation paths

- A checklist for adding future agents"

Distribute the completed guide to every agent and update the system’s shared memory so future handoffs follow it automatically.